It s All about the Client

Author: Wayne Anderson
Publisher:
ISBN: 9780992593704
Format: PDF, Kindle
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"It's All About the Client" is a no-nonsense and common sense guide to successfully operating a hairdressing salon. This book will become your "go-to" source of information and advice for staff training, to ensure the highest level of customer service in your salon, which of course leads to excellent customer retention.Success in the hairdressing industry does not rest solely on your skill with a pair of scissors. You will also need excellent business practices and an understanding of "salon etiquette". Whether you are an established salon owner, or looking to start your own business in hairdressing, the easy to follow tips in this book, gathered from decades of the author's experience, will help you build and maintain a successful business.

It s All about the Client

Author: Douglas B. Reeves
Publisher: Lead + Learn Press
ISBN: 9780964495562
Format: PDF, Docs
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With grace and humor, Douglas Reeves reflects on the pracices and experiences that have helped to grow a consulting business form his kitchen table to a major enterprise with multiple divisions

Make It All About Them

Author: Nadine Keller
Publisher: John Wiley & Sons
ISBN: 1118519620
Format: PDF, ePub
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Debunks the myths of the traditional rules of presentations In today's commodity-based marketplace it is harder than ever to differentiate even the most superlative services and products. The sales presentation provides the most powerful opportunity to do so. Make It All About Them reveals the truth behind the traditional rules of presentations and offers sales professionals a new way forward. It explains why focusing on three key points trumps a presentation full of details, why plain English always wins over jargon, why the audience doesn't need to know how important you are but how important they are, and other effective tactics. Provides quick and useful concepts and tools to help salespeople break through the "we have always done it this way" mentality that is so prevalent in corporate America Author Nadine Keller is founding partner of Precision Sales Coaching & Training with more than twenty-five years of experience in sales and sales leadership coaching and consulting This unique approach will allow you to deliver a winning presentation every time by making it all about your audience.

It s All About Life

Author: Harvey E. Lazarus
Publisher: Llumina Press
ISBN: 0996412123
Format: PDF, Docs
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A memoir about life’s many hills and valleys, “It’s All About Life” tells about the tragic effect multiple suicides have on a family, and the inner redemptive powers that enable us to go on in the face of adversity. A memoir of my personal and professional life, it’s all about the tragic effect that multiple suicides have on a family, and the inner redemptive powers that enable us to go on in the face of adversity. It’s about my family of clients, too, and their stories. I have had several careers. First a pharmacist, I then went in to the remaindered book business for 25 years, followed by real estate development, finally finding my true passion as a financial advisor. All during this time, I had to deal with an overly intrusive mother-in-law—until she committed suicide, followed by my wife the next year, and lastly my youngest son. The life lessons learned from all of my years of experience and those of my clients has taught me much about the world and people. We must not be afraid to face life’s challenges head on. Always look forward to a better day.

It S All About You

Author: Cynthia Rapazzini
Publisher: Balboa Press
ISBN: 1504385772
Format: PDF, Kindle
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Life has many experiences for which we rejoice and celebrate. Challenging situations present and sometimes the answer or solution requires a go to resource. Mental health conditions and concerns are often one of the challenges we face and need information. Where do you start? What do you do about it? Who can help? When my son was diagnosed with a serious illness, it was an extremely difficult time. I found myself experiencing anxiety, and depression that I never had before. I share my story because it was real and I know others have experienced similar life changing events. This book provides information regarding mental health concerns. The topics covered address many concerns that affect men, women, and even children to include: misconceptions, diagnosis, counseling/therapy, various helping professionals and their roles, medication management, client/therapist relationship, the therapy process, and mental wellbeing. The clinical terminology used is explained to provide understanding. I provided real-life situations that many will identify with or may have experienced. As a result of reading this book, you will gain knowledge about mental health concerns. Ultimately, you will be better prepared to do further research, and affectively make informed decisions regarding care for yourself or a loved one.

It s All About Who You Hire How They Lead and Other Essential Advice from a Self Made Leader

Author: Morton Mandel
Publisher: John Wiley & Sons
ISBN: 1118461398
Format: PDF, Mobi
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American business leader, entrepreneur, and noted philanthropist Morton Mandel shares lessons he gleaned from co-founding and leading, along with his brothers Jack and Joe, Premier Industrial Corporation, a major industrial parts and electronic components manufacturer and distributor. Now for readers everywhere who are interested in studying leadership development, It’s All About Who describes Mandel’s approach to finding, recruiting and cultivating “A” players. In his book, Mandel shares his fine-tuned set of practices to develop leaders that have proven to deliver dramatically better results. Containing sixteen core sections, “It’s All About Who” covers key strategic topics from “Building a Rich, Deep, and Ethical Culture” to “Killing Yourself for Your Customer” to “Using Business Ideas in the Social Sector.” What makes Mandel unique is his selflessness in pursuing a life of purpose. Mandel has lived in two worlds: the world of profit and the world of social impact. Even as chairman and CEO of a New York Stock Exchange company for more than three decades, he spent as much as a third of his time in the social sector. Mandel has personally founded more than a dozen non-profit organizations. His deep-seated passion is evident in the mission of his Foundation: “To invest in people with the values, ability and passion to change the world.”

Dear Client

Author: Bonnie Siegler
Publisher: Artisan Books
ISBN: 1579658555
Format: PDF, Docs
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In a world where every business, brand, product, and service needs a strong visual identity, it’s critical for clients and creative professionals to work together. And the key to success, as with any relationship, is communication. In Dear Client, award-winning graphic designer Bonnie Siegler offers an invaluable step-by-step guide to how to talk so creatives will listen, and how to listen when creatives talk. Written as a series of 46 honest, friendly lessons—“Know What You Like,” “Decide Who Will Decide,” “Focus Groups Suck,” “Don’t Say ‘Make It Yellow,’ Say ‘Make It Sunny,’” “Serve Lunch During Lunchtime Meetings”—it shows exactly how to deal with the subjectivity, emotional pitfalls, and occasional chaos of a creative partnership. Here’s how to articulate your visual goals and set a clear, consistent direction. How to give feedback that works and avoid words that inhibit creative thinking. How to be open to something you didn’t imagine. And most of all, how to have fun, save money, and get the results you want.

It s All about Customers

Author: John Frazer-Robinson
Publisher: Kogan Page Publishers
ISBN: 9780749430733
Format: PDF, Kindle
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For businesses of every size and budget, an internationally acknowledged master of marketing strategy explains how to tap into 'marketing miracles' to gain a leading edge in today's highly competitive markets. His hugely readable book shows how to turn an organization into a truly customer-driven business and watch the 'miracles' happen naturally: sales go up, costs go down. This practical 'bible' on customer loyalty and relationship marketing effectively turbo-charges the whole sales and marketing process.

Make It All About Them

Author: Nadine Keller
Publisher: John Wiley & Sons
ISBN: 1118519620
Format: PDF
Download Now
Debunks the myths of the traditional rules of presentations In today's commodity-based marketplace it is harder than ever to differentiate even the most superlative services and products. The sales presentation provides the most powerful opportunity to do so. Make It All About Them reveals the truth behind the traditional rules of presentations and offers sales professionals a new way forward. It explains why focusing on three key points trumps a presentation full of details, why plain English always wins over jargon, why the audience doesn't need to know how important you are but how important they are, and other effective tactics. Provides quick and useful concepts and tools to help salespeople break through the "we have always done it this way" mentality that is so prevalent in corporate America Author Nadine Keller is founding partner of Precision Sales Coaching & Training with more than twenty-five years of experience in sales and sales leadership coaching and consulting This unique approach will allow you to deliver a winning presentation every time by making it all about your audience.