Reinventing Professional Services

Author: Ari Kaplan
Publisher: John Wiley & Sons
ISBN: 9781118097526
Format: PDF, Mobi
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How engaging technology and relationships can help you stand out, attract business and achieve a more dynamic professional life The technological landscape has reshaped the way white collar workers cultivate and promote their businesses. The Transformation of Professional Services is an engaging look at how licensed experts are adapting to today's dynamic economic environment. From Ari Kaplan—a recognized advisor on business and career development— Reinventing Professional Services: Building Your Business in the Digital Marketplaceoffers insights on taking advantage of enterprising techniques to stand out and position one's self as an insightful chameleon rather than as an isolated purveyor of facts and figures. Details the importance of offering resources instead of simply selling Reveals strategies for increasing one's searchability and distinguishing one's self in an economic downturn or recovery Offers advice readers can immediately use to strengthen client relationships Written in a straightforward and accessible style, this book provides engaging guidance for anyone in the professional services field—from business consultants, financial advisers, and lawyers to accountants, real estate brokers, and appraisers.

S business

Author: James A. Alexander
Publisher: SelectBooks, Inc.
ISBN: 9781590790540
Format: PDF
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In business, seeing the next paradigm shift in how to effectively navigate a company to achieve high performance and competitive advantage isn't just important-it's crucial. In their new book, S-Business: Reinventing the Services Organization, James A. Alexander and Mark Hordes offer a comprehensive and focused approach by which decision-makers in product, professional services and support services organizations can embrace services as a strategic weapon. This is the essence of S-Business.Giant organizations like IBM and General Electric, once thought of as pure product companies, are actively implementing s-business strategies. IBM Global Services generates more than $33 billion in annual revenue; for each dollar earned on software, $162 is paid out in services. Professional services firms such as Accenture and McKinsey are reinventing their marketing, delivery and alliances to meet the ever expanding issues and needs of customers and clients for comprehensive services. All segments of the economy will be touched by the new s-business paradigm shift. No organization of any size, in any market or geography, can afford not to implement an s-business strategy.

Professional Services Marketing

Author: Mike Schultz
Publisher: John Wiley & Sons
ISBN: 1118604342
Format: PDF, ePub, Mobi
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"Professional Services Marketing is a fully field-tested and research-based approach to marketing and client development for professional services firms. The book, now in its Second Edition, covers five key areas that are critical for firms that want to grow and become more profitable: creating a marketing and growth strategy; establishing a brand and reputation; implementing a marketing communications program; executing lead generation strategies; and developing business by winning new clients. You will also read real-world case studies that illustrate major points, as well as quotes and stories from well-respected professionals in the industry."--Publisher's website.

Winning the Professional Services Sale

Author: Michael W. McLaughlin
Publisher: John Wiley & Sons
ISBN: 9780470522011
Format: PDF, ePub
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An innovative approach to winning more profitable sales in the growing professional services industry In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy--the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client's business and career, can salespeople thrive in the new era of the service economy.

Building Professional Services

Author: Thomas Lah
Publisher: Prentice Hall
ISBN: 9780132762106
Format: PDF, Kindle
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Coverage includes: chartering, organizing, and establishing metrics for professional services; addressing the unique challenges faced by professional services in traditional product companies; and managing a professional services business at every stage of its lifecycle.

Mastering Professional Services

Author: Thomas E. Lah
Publisher:
ISBN: 9780976718406
Format: PDF, Docs
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Companies world-wide continue to seek new growth opportunities by establishing professional services to complement their current company portfolio. These professional service organisations are being chartered to secure high margin streams of revenue, improve customer satisfaction, and solidify customer loyalty. However, many of these companies have little experience building and managing a professional services organisation. This lack of experience is creating incredible organisational pain. Not just product companies are struggling in their attempts to create profitable and effective professional service organisations. System integrators and value added resellers that must incorporate complicated technologies into their service offerings are struggling to scale service capabilities. Outsourcing and managed service providers that now want to provide consultative support are learning there are significant differences in these service lines. Many times, the current professional service strategy for these companies is simply not sustainable. Mastering Professional Services is the first book to guide accompany through the process of designing a viable services strategy that complements a broader company portfolio. From the author of Building Professional Services: The Siren's Song, this book continues the tradition of providing practical tools and techniques to manage professional services when it is not the core offering of the company.

Bridging the Services Chasm

Author: Thomas Lah
Publisher:
ISBN: 9780692004937
Format: PDF, ePub, Mobi
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Bridging the Services Chasm provides a comprehensive framework companies can use to make critical service strategy decisions that have rapidly become the difference between product success and market failure. Based on the analysis of technology providers, this book leverages a combination of public record, unique survey data, and direct interaction to clearly define the critical role services is now playing in the success of product companies. In 1991, Geoffrey Moore published Crossing the Chasm. This seminal work framed and defined the specific challenges that companies face as they attempt to drive new product offerings to market. Since then, a new set of strategy challenges for product-centric companies has become evident. And there is a new chasm that companies must decide how to cross: The Services Chasm. Bridging the Services Chasm frames the services strategy decisions product companies can no longer afford to defer and provides a clear path for action.

Reinvent

Author: Fred Hassan
Publisher: John Wiley & Sons
ISBN: 1118529898
Format: PDF, ePub, Mobi
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Leadership principles from a master of the business turnaround In Reinvent, renowned CEO and business leader Fred Hassan explains how to transform a struggling business into a raging success by reinventing the culture, attitude, and behaviors of organizations and people. Leaders who want to change cultures and individuals need a cool head, a clear vision, and a well-refined ability to inspire that change. Here, Hassan explains how a productive organizational culture leads to real success. The first part of the book focuses on how you, as a leader, can unleash your full powers by learning to be authentic, purposeful, and connected with your organization. The second part of the book focuses on groups, how to lead them, how to be a role model for the effort you expect, and how to keep winning and innovating. Taken together, these principles fuel smarter strategies, more effective execution, and better governance. Features practical, proven guidance appropriate for every business leader in any industry Ideal for corporate executives, managers, team leaders, human resources professionals, board members, and consultants Written by a renowned public speaker and former CEO known for turning around struggling companies Revealing how you can make culture your secret weapon, Reinvent is the perfect tool for business leaders in highly competitive industries.

Reinventing the Practice of Law

Author: Luz Herrera
Publisher: Amer Bar Assn
ISBN: 9781627224031
Format: PDF, Mobi
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This book offers an assortment of useful advice from nationally known lawyers who describe how they have begun to make our legal system more accessible to moderate income clients. These distinguished authors address the practical, ethical, and business dimensions of new ways of providing legal advice and assistance. You'll find assistance on: Unbundling Online legal services Fee-shifting statutes Co-pay clinics, and much, much more! While readable by non-lawyers, great benefit can be had by lawyers who read this book and delve into its exploration of new ideas. The book is essential reading for solo and small firm lawyers, for those concerned with preparing tomorrow's lawyers for sustainable and satisfying careers, and law firms that help everyday people deal with the legal problems of everyday life."

Marketplace Masters

Author: Suzanne C. Lowe
Publisher: Greenwood Publishing Group
ISBN: 9780275981198
Format: PDF, Docs
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Shows service professionals how to understand their shifting markets, organize to compete aggressively, and stimulate new business opportunities.