Emotional Labor and Crisis Response  Working on the Razor s Edge

Emotional Labor and Crisis Response Working on the Razor s Edge

Written by: Sharon H. Mastracci

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  • Publisher: Routledge
  • Publish Date: 2014-12-18
  • ISBN-10: 9781317472131
  • ebook-emotional-labor-and-crisis-response-working-on-the-razor-s-edge.pdf
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Book Summary

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

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